A SOLUTION INS SDN BHD has been rooted in Malaysia for over thirty years, providing comprehensive solutions in life insurance, property protection, estate planning and mortgage loans for young families, SME owners and high-net-worth individuals.
Book a Free ConsultationIn the early 1990s, we opened our first branch in Pahang. At the time, Malaysia's insurance market was still maturing — many families held policies with no one following up, and were left on their own when it came to making claims. From that moment, we made a promise: no one-off sales, only long-term protection.
Thirty years on, that promise remains unchanged. Our clients include young couples who have just applied for a home loan, SME owners who need employee benefits planning, and successful individuals thinking about estate succession. Behind every client stands a dedicated counter service officer, accompanying them every step of the way until the claim is settled.
"We have helped countless 'orphan policyholders' regain professional service. Behind every forgotten policy is a family that needs to be taken care of."
We have service points in four major regions of Malaysia, ensuring localised professional reach.
Whether you are a first-time insurance buyer or a business owner planning enterprise risk management, our service framework can find the most suitable protection combination for you.
Providing protection for the primary breadwinner of the family. From term life to savings-linked policies, we help you assess your coverage needs and match the plan best suited to your family structure. Especially suitable for young families with mortgage pressure, ensuring that loved ones' lives are not disrupted in the event of an accident.
Covering motor insurance, fire insurance, commercial property insurance and employee accident protection. We are well-versed in local regulations and claims procedures, providing full assistance in handling claims when accidents occur, so you do not have to face the insurer's complex processes alone.
Wealth succession is not just a concern for the wealthy. We assist mid-to-high-net-worth clients through insurance trusts, beneficiary designations and will planning to ensure assets are transferred to the next generation according to your wishes, while legally reducing the risk of estate disputes.
Buying a home is one of the most important financial decisions in life. We help clients compare home loan options from major banks, coordinated with home insurance and MRTA/MLTA arrangements, so your property purchase plan is covered from application to protection in one seamless step.
You choose an insurance broker not because we are cheaper than the insurer. But because when the day of a claim arrives, you need someone *on your side*.
We have a physical branch with professional counter service officers. You can sit down and explain your situation face to face, rather than waiting on hold on the phone or navigating an app on your own. For first-time buyers unfamiliar with insurance, this is especially important.
Many people's policies go unmanaged because their original agent has left or become unreachable, making them "orphan policyholders." We specialise in helping these clients re-establish a service relationship, review policy status, ensure coverage remains active, and prevent claims from being obstructed by procedural issues.
A claim is the most critical moment in insurance — and the stage where most disputes arise. Our team provides full assistance throughout the claims process, from document preparation to communicating with the insurer, ensuring your rights are fully protected. This is the core value we have built over thirty years.
Insurance is an industry built on trust. We believe that only by upholding these three principles can we earn the genuine long-term confidence of our clients.
Malaysia's insurance regulations, tax environment and cultural context have their own unique characteristics. Thirty years of local experience allows us to provide advice that is truly tailored to local realities, rather than standard solutions adapted from international templates.
Our service does not end at the moment of signing. As clients' life stages change, so do their protection needs. We proactively conduct regular policy reviews to ensure your coverage always keeps pace with your life.
From life insurance to general insurance, from estate planning to mortgage arrangements, all needs are coordinated and resolved within the same team. You do not need to contact multiple institutions separately — we are your single point of contact for insurance and financial planning.
Professional Certifications & Industry Qualifications
Whether you are buying insurance for the first time, need to review your existing policies, or are planning your estate and mortgage, our team is always ready to provide professional, pressure-free consultation.
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