Thirty Years · Local Experience · One-Stop Protection

Protecting Families & Businesses,
From the First Policy
to Long-Term Planning.

A SOLUTION INS SDN BHD has been rooted in Malaysia for over thirty years, providing comprehensive solutions in life insurance, property protection, estate planning and mortgage loans for young families, SME owners and high-net-worth individuals.

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Pahang · Kuala Lumpur · Selangor · Johor
§ 01  About Us
30+

More Than a Policy —
A Lifelong Partnership.

In the early 1990s, we opened our first branch in Pahang. At the time, Malaysia's insurance market was still maturing — many families held policies with no one following up, and were left on their own when it came to making claims. From that moment, we made a promise: no one-off sales, only long-term protection.

Thirty years on, that promise remains unchanged. Our clients include young couples who have just applied for a home loan, SME owners who need employee benefits planning, and successful individuals thinking about estate succession. Behind every client stands a dedicated counter service officer, accompanying them every step of the way until the claim is settled.

Our Core Commitment

"We have helped countless 'orphan policyholders' regain professional service. Behind every forgotten policy is a family that needs to be taken care of."

Service Coverage Areas

We have service points in four major regions of Malaysia, ensuring localised professional reach.

Pahang Kuala Lumpur Selangor Johor
§ 02  Our Services

Four Professional Services,
Covering Every Stage of Your Life.

Whether you are a first-time insurance buyer or a business owner planning enterprise risk management, our service framework can find the most suitable protection combination for you.

01

Life Insurance

Providing protection for the primary breadwinner of the family. From term life to savings-linked policies, we help you assess your coverage needs and match the plan best suited to your family structure. Especially suitable for young families with mortgage pressure, ensuring that loved ones' lives are not disrupted in the event of an accident.

02

Property & Accident Insurance

Covering motor insurance, fire insurance, commercial property insurance and employee accident protection. We are well-versed in local regulations and claims procedures, providing full assistance in handling claims when accidents occur, so you do not have to face the insurer's complex processes alone.

03

Estate Planning

Wealth succession is not just a concern for the wealthy. We assist mid-to-high-net-worth clients through insurance trusts, beneficiary designations and will planning to ensure assets are transferred to the next generation according to your wishes, while legally reducing the risk of estate disputes.

04

Mortgage Loan Services

Buying a home is one of the most important financial decisions in life. We help clients compare home loan options from major banks, coordinated with home insurance and MRTA/MLTA arrangements, so your property purchase plan is covered from application to protection in one seamless step.

30+
Years of Local Experience
Rooted in Malaysia, deeply embedded in local markets and regulations
4 States
Coverage Areas
Pahang, Kuala Lumpur, Selangor, Johor — comprehensive reach
1-Stop
Comprehensive Insurance Solutions
Protection, planning, mortgage — one team, full follow-through
"

You choose an insurance broker not because we are cheaper than the insurer. But because when the day of a claim arrives, you need someone *on your side*.

The A SOLUTION Team
§ 03  Why Choose Us

Going Directly to the Insurer
vs. Coming to Us — What's the Difference?

WHY 01

Physical Branch Service —
Not a Phone Hotline

We have a physical branch with professional counter service officers. You can sit down and explain your situation face to face, rather than waiting on hold on the phone or navigating an app on your own. For first-time buyers unfamiliar with insurance, this is especially important.

The A SOLUTION Team
WHY 02

Orphan Policyholders —
We Take Over

Many people's policies go unmanaged because their original agent has left or become unreachable, making them "orphan policyholders." We specialise in helping these clients re-establish a service relationship, review policy status, ensure coverage remains active, and prevent claims from being obstructed by procedural issues.

The A SOLUTION Team
WHY 03

Full Claims Support —
Not Disappearing After the Sale

A claim is the most critical moment in insurance — and the stage where most disputes arise. Our team provides full assistance throughout the claims process, from document preparation to communicating with the insurer, ensuring your rights are fully protected. This is the core value we have built over thirty years.

The A SOLUTION Team
§ 04  Core Values

Three Principles,
Upheld Throughout Our Thirty Years.

Insurance is an industry built on trust. We believe that only by upholding these three principles can we earn the genuine long-term confidence of our clients.

01
Local Expertise —
Irreplaceable

Malaysia's insurance regulations, tax environment and cultural context have their own unique characteristics. Thirty years of local experience allows us to provide advice that is truly tailored to local realities, rather than standard solutions adapted from international templates.

02
Long-Term Follow-Up —
Not a One-Off Sale

Our service does not end at the moment of signing. As clients' life stages change, so do their protection needs. We proactively conduct regular policy reviews to ensure your coverage always keeps pace with your life.

03
One-Stop Convenience —
Reducing Your Burden

From life insurance to general insurance, from estate planning to mortgage arrangements, all needs are coordinated and resolved within the same team. You do not need to contact multiple institutions separately — we are your single point of contact for insurance and financial planning.

Professional Certifications & Industry Qualifications

Licensed Insurance Broker
Authorised by Bank Negara Malaysia
(BNM)
30+ Years in the Industry
Rooted in the local market
since the 1990s
Multi-Line Broker Licence
Life, general & medical insurance
fully covered
Compliant Claims Assistance
In accordance with Malaysian insurance
regulations and claims standards
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Ready to Get Started?
We Are Here,
Waiting to Talk.

Whether you are buying insurance for the first time, need to review your existing policies, or are planning your estate and mortgage, our team is always ready to provide professional, pressure-free consultation.

Service Areas
Pahang · Kuala Lumpur · Selangor · Johor
Business Hours
Monday – Friday  9:00am – 6:00pm
Saturday  9:00am – 1:00pm
Branch Services
Physical branch + professional counter service officers
Appointments for in-person visits welcome
Malaysia · Pahang Headquarters
Pahang Kuala Lumpur Selangor Johor Nationwide Service
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